tourist gst tax refund

WINES ONLINE PTE LTD provides GST tax refund shopping for tourists under Tourego. To enjoy this privilege, you need to be a visitor to Singapore and satisfy a simple set of criteria. You will claim your tax refund at Changi Airport or Seletar Airport. Please click here for the qualifying criteria and what you need to do to claim your refund.

How to shop tax free with us

  1. Tax tax shopping is available only in our physical shop. You can either visit our store and select available items off the shelf, or you can browse our entire selection here on our website and request for them to be sent to our shop for your collection. If you prefer the latter, select the items you want to purchase and proceed to checkout. Choose self-collection at Tanjong Pagar Centre and the cash on delivery option. Your order will be delivered to our shop for your payment and collection. We accept all major credit cards in store.
  2. Please bring along your passport when you collect your items in our shop. We are required by law to generate the GST tax refund ticket (eTRS) only after we have seen your passport.
  3. Our shop is located at 7 Wallich Street Tanjong Pagar Centre #B1-12 Singapore 078884. We are open from Mondays to Fridays, between 11am and 9pm, and Saturdays, between 11am and 8pm. We are closed on Singapore public holidays. Please give us 3 working days advance notice before your collection so that we can organise your purchase.
  4. All your purchases will be individually bubble wrapped for safe transportation. Please note though that while the best effort will be made to protect your purchase, we will not be responsible for any breakages that may occur during transportation.
  5. For more assistance regarding your GST tax refund privilege, please drop us an email at custcare@winesonline.com.sg
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